Contact with an expert
Frequently asked questions
You can use the shipment number we sent to you to track your shipment and inquire directly from Swiss Post where your parcel is located.
You can also submit a ticket to find out about your order.: Edelli@Bluewin.ch
Yes. We are currently shipping to more than 100 international countries including Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United Kingdom and many others.
To Switzerland: Standard shipping, Flat rate of CHF 6.90 – Free shipping on orders CHF 150+
To Europe and UK: Flat rate of CHF 15.90 – Free shipping on orders CHF 290+
To all other Countries: Flat rate of CHF 22.90 – Free shipping on orders CHF 290+
Invoice
We will send you an invoice for payment. Please make your payment directly into our bank account, with the invoice number as payment reference.
Your order will be shipped as soon as we receive the payment, unless you are returning registered costumer, in this case you will receive the invoice with the shipment to pay within 15 days.
Credit Cards
We gladly accept Visa, MasterCard and American Express.
PayPal
PayPal allows you to pay with your credit card without having a PayPal account.
Direct bank transfer
Please make your payment directly into our bank account. Please use your Order number as the payment reference. Your order will be shipped as soon as we receive the payment.
Our bank details:
Bank: Urner Kantonalbank
Account number: 142408-1417
IBAN: CH61 0078 5001 4240 8141 7
BIC: URKNCH22
Account Holder: VEDA GROUP AG, 6377 – Seelisberg – Switzerland
If we can be of assistance, or if you require any further information, please do not hesitate to contact us: Edelli@Bluewin.ch
