Shipping Policy Switzerland Orders
- Orders placed before 12:00 pm, Mon – Fri will ship the same day. Orders placed after 12:00 pm will be shipped the following business day. (unless satated otherwise)
- Shipping methods: SWISS POST, DHL and FedEx.
- The expected delivery times for most packages are 1-3 business days.
- DHL and FedEx services are Monday through Friday
- Orders shipped outside Switzerland will be shipped by the Swiss post Priority, DHL, or FedEx. These shipping methods may take up to 7 business days or more to reach your country and clear customs.
- Please contact your local customs office or tax authority before you place your order for any customs laws for importing dietary supplements, cosmetics or food items. Edelli.com will not be held responsible or accountable for any taxes, duties, tariffs, or any additional fees assessed by your local customs office.
- Customs returns / Credits – If your package is returned to Edelli.com and we are able to restock the item, you will be refunded for product only, shipping will not be refunded. If you ask for your order to be shipped back to you after it was returned, you will be charged for shipping.
- Please contact our Customer Service department at firstname.lastname@example.org before placing your order if you have any questions.
Shipping cost & Free Shipping info:
To Switzerland: Flat rate of CHF 6.90 – Free shipping on orders CHF 60+
To Europe and UK: Flat rate of CHF 8.90 – Free shipping on orders CHF 75+
To all other Countries: Flat rate of CHF 18 – Free shipping on orders CHF 120+